Flower Delivery FAQs
Cut-off times, delivery areas, costs and card messages. If your question is not here, call us on (07) 3399 9659.
What time do I need to order for same-day delivery?
Order by 2pm Monday to Friday, or by 11.30am on Saturday, and your flowers are hand-delivered the same day across Brisbane. We are closed Sunday. Orders placed after the cut-off go out on the next delivery day.
How does VIP Flower Rush delivery work?
Choose VIP Flower Rush at checkout and your bouquet is made and on the road within the hour, at their door within two hours. Express is available across Brisbane metro until 2pm on weekdays and 11am on Saturdays.
What does delivery cost?
VIP Flower Rush is $15.00 across Brisbane metro. Our delivery fees are set up by zone, so same-day delivery is priced from the delivery address and calculated at checkout. You see the exact cost before you pay.
Which suburbs do you deliver to?
We deliver Monday to Saturday across Brisbane, the Gold Coast and selected Sunshine Coast suburbs. Our full suburb list is on the Where We Deliver page. If your suburb is not listed, call us on (07) 3399 9659 and we will ask our couriers to go the extra mile.
Do you deliver on Sundays and public holidays?
We are closed on Sundays, with the exception of Mother's Day, so there are no Sunday deliveries outside that. Deliveries run Monday to Saturday.
Can you deliver to hospitals and maternity wards?
Yes. We send ward-friendly arrangements to Princess Alexandra, the Mater and Brisbane maternity hospitals. Include the ward and the patient's full name at checkout so the flowers reach the right bedside.
What happens if nobody is home?
If it is safe to do so, your delivery will be left at the recipient's address if no one is available to receive it. For added peace of mind, our courier will take a photo of the delivery in its safe location and send this to the recipient by text message.
The only exception is when an order contains alcohol. By law, alcohol cannot be left unattended. If no one is available to accept the delivery, the order will be returned to our store and the recipient will be contacted to arrange the next steps.
Will I know when the flowers arrive?
Yes. You will get delivery updates and a confirmation once your flowers are safely in their hands.
Can I add a card message?
Yes. Write your card message in the cart before checkout. Whatever you type there is all the recipient sees, so include who the flowers are to and from.
Can I add chocolates or bubbles to my order?
Yes. Add any gift from our range on the product page or in the cart and it travels with the flowers in the same delivery, at no extra delivery cost.