If no one is home and we are unable to leave your gift safely our couriers will make all reasonable attempts to contact both the recipient and the ordering customer for further instructions. Failing this, the delivery will be returned to Perfect Petals for collection or re-delivery the following day should you choose. Note - This may incur additional delivery charges. Perfect Petals are unable to cancel or make changes to delivery address, dates, names, card messages, price, products or any other amendments after your order has been dispatched.
Due to seasonal availability and fresh produce supply - If your selected flowers are unavailable or out-of-season we will substitute for the closest possible match to keep the overall look of the flower arrangement within the same style you have chosen. Images found on this site are used as guides only and may not be exactly the same as the final product.
Credit Card Security
For your security Perfect Petals uses PayPal to handle all online transactions. Perfect Petals does not see or store your credit card details at any time when purchasing online. Your Credit Card details are handled by PayPal's secure servers and are never viewed by Perfect Petals. PayPal are world leaders in online security and have over 150 millions accounts worldwide. For more information on PayPal, please visit their website.
Alcohol In Australia
It is illegal for alcohol to be purchased by or delivered to any person under the age of 18. The sender of the item is responsible for ensuring that their order complies with the law in this regard and absolves Perfect Petals of any responsibility in this regard. Alcohol will only be sold as an accompaniment to another item, such as fresh flowers and will never be sold on it's own in compliance with liquor licensing laws.